Washington, DC, law firm Migliaccio & Rathod is seeking reports of cracked M1 MacBook Pro screens, and is probably going to launch a class action suit.
Three years after it investigated the Microsoft Surface Pro 4’s screen flickering issue for a potential suit, Migliaccio & Rathod LLP is now targeting Apple. In a similarly worded request in its Microsoft investigation, the law firm has asked for M1 MacBook Pro or MacBook Air owners with cracked screens to complete a questionnaire.
“Many users allege that they have opened their devices from the closed position without applying any undue pressure,” says the company in a statement, “only to find dramatic cracks in the retina display, often accompanied by black bars running across the screen.”
The company’s investigation follows multiple previous reports from users who have found unexpected cracks and other issues with their displays.
“In none of these cases would a reasonable consumer expect such activity to damage their device, let alone cause a screen crack that impairs its functionality,” it continues. “Unfortunately, Apple’s customer service has not been receptive to these grievances.”
Read more at AppleInsider.com