Apple Mail is a decent alternative to Microsoft Outlook, Mozilla Thunderbird, Spark, and all the other email clients available for the Mac. But even though Apple has been delivering its in-house mail client for years and regularly updates it, it doesn’t come without criticisms–it could be a much better email client if it weren’t for these annoyances.
Half-hearted AI implementation
Since macOS 15.4 and iOS 18.4, Apple Intelligence has been an integral part of the operating system and also of Apple Mail, but Apple Intelligence can still only “tinker” with email texts–summaries, smart replies, writing tools, and a bit more. There is enormous potential for AI features, especially in email management and spam detection. Instead of relying on real artificial intelligence, Apple Mail continues to rely on so-called “intelligent” folders for organization and spam detection. That is not enough.
Read more at Macworld.com