As Apple faces increasing pressure and potential regulation surrounding its product repair policies, the Wall Street Journal is out with a new report diving deeper into the current state of the MacBook repair industry. In the report, the Journal’s Joanna Stern attempts to get two water-damaged MacBooks, with mixed results.
Stern explains:
My journey began with a 2020 MacBook Air and a 2017 MacBook Pro, both of which had fallen victim to laptops’ greatest foe: water. I took them both to various New York City gadget-repair establishments, which—it turns out—resemble the city’s pizzerias in their astounding variety.
Apple quoted $999 to repair the Pro—$899 for an accidental-damage repair plus $100 for labor. The Air would cost less: $799. But, remember, it costs $999 to buy a new one.
Mike’s Tech Shop, an Apple-sanctioned repair shop, quoted me $1,170 to fix the Pro and $870 for the Air! Why even more than Apple? Because, for this type of issue, small shops like Mike’s send the systems out to an Apple repair center, and charge for the effort.
Stern then visited a pair of independent repair shops: Simple Mac and Rossmann Repair. The latter quoted $325 to repair the water-damaged MacBook Pro, replacing the corroded Wi-Fi, power and LCD chips using parts from another MacBook’s motherboard.
Read more at 9to5Mac.com