It’s advising owners to disconnect the device from the internet for now.
People who own and use a Western Digital My Book Live cloud storage device may want to disconnect it from the internet as soon as possible. As first reported by Bleeping Computer, a number of people worldwide who own the network-attached storage device took to the company’s forum to report that all their files had been deleted. Terabytes’ worth of data, years of memories and months of hard work vanished in an instant. The users couldn’t even log into WD’s cloud infrastructure for diagnosis, because their passwords were no longer working.
Several owners looked into the cause of the issue and determined that their devices were wiped after receiving a remote command for a factory reset. The commands starting going out at 3PM on Wednesday and lasted throughout the night. One user posted a copy of their log showing how a script was run to shut down their storage device for a factory restore.
Read more at engadget.com