Apple’s Big Sur update needed to go smoothly, and instead it caused disruption worldwide even for users who weren’t trying to download it.
Anyone can make mistakes. And very few companies can deliver a revamped operating system to millions of users without problems. However, Apple is one of those firms that can do it, it’s one that has done it extraordinarily successfully.
It’s also the one that on Thursday got it startlingly wrong. In 2020, at the dawn of Apple Silicon, when consumer trust needs to be maintained at all cost during a big hardware transition, Apple cannot allow this week’s errors that prevented some folks from launching apps already installed on non-Big Sur machines, and Big Sur installations to fail, to ever happen again.
Ready or not
If we’ve all previously wondered whether iOS 13 was a little bit jinxed, macOS Big Sur has definitely been a problem child. It is the biggest update to macOS in years, but it’s also had what has seemed to be a very extended beta period.
Read more at AppleInsider.com